Information We Collect
We collect the following types of information for marketing purposes:
- Email address
- Mobile number
- WhatsApp contact status
- Communication preferences
How We Use Your Information
Email Marketing: Promotional offers, newsletters, and product updates
SMS Marketing: Time-sensitive offers, delivery updates, and service notifications
WhatsApp Marketing: Interactive promotions, customer support, and personalized recommendations
Your Communication Rights
- Choose which channels you want to receive marketing through
- Opt out of any channel at any time
- Request a record of your marketing preferences
- Update your contact information
- Delete your contact information entirely
Marketing Message Guidelines
- Messages are sent only between 9:00 AM and 9:00 PM IST
- Each message includes an easy opt-out option
- Marketing frequency is limited to protect your privacy
- Emergency or service-related messages may be sent outside marketing hours
How to Control Your Preferences
To opt out via SMS: Reply STOP to any marketing message
To opt out via WhatsApp: Reply STOP or block our business account
To opt out via Email: Click the unsubscribe link in any email or update preferences in your account settings
For support: Contact us at contact@xcode.in
Data Protection
Your contact information is:
- Stored securely within Indian territory
- Protected by industry-standard encryption
- Never shared with unauthorized third parties
- Processed in compliance with the Digital Personal Data Protection Act
- Retained only as long as necessary or until you request deletion